Answer to Question #219399 in Management for Prince

Question

SUBJECT : ADVERTISING AND SALES MANAGEMENT

Highlight the ethical issues (GIVE AT LEAST 8 ETHICAL ISSUES WITH ELABORATION) in Sales. Describe the role (ELABORATE IN 7 POINTS) of ethics to retain the customers.

Answer 1

Many of the most common situations you could face as a salesperson involve issues such as the following:

• A customer asking for information about one of their competitors, who happens to be one of your customers
• Deciding how much to spend on holiday season gifts for your customers
• A buyer asking for something special, which you could easily provide, but aren’t supposed to give away
• Deciding to play golf on a nice day, since no one knows if you are actually at work or not