Answer to Question #217768 in Management for Nablis

Question

. Importance to Change Management in Projects

3) Considering the existing reality in bank industry in Ethiopia, which of the cultural habits are more prevalent or dominant and why?

4) Discuss the appropriate change strategy you recommend in bank industry in order to address those cultural habits you indicated under number 3.

5) How can the study( Cultural Patterns Influencing Project Team Behavior in Sub-Saharan Africa) be used in practice in facilitating the management of projects or change management initiatives in the Ethiopian context?

Answer 1

3.

Ethiopia is a country that is multi-cultural and multi-ethnic. Religion has a significant impact on Ethiopian life. The Ethiopian Orthodox Church is home to about half of the people, although there is also a sizable Muslim community. Others practice an old type of Judaism.

Ethiopians are known for being friendly, kind, cooperative, and non-confrontational people. Ethiopians and Eritreans both identify as'habesha.' This phrase refers to the distinct culture and people of Ethiopia and Eritrea, regardless of ethnicity.

4.

Customer concerns should not be viewed as disruptions that should be avoided wherever feasible. View them as good learning opportunities instead. You don't need to conduct market research to figure out how to serve your consumers better. Most likely, they're already telling you! Resolve the complaints, both now and in the future. These are the annoyances in the experience you're providing.

Dashboards and market statistics do not reveal who your true customers are. What are their aspirations and objectives? If you cannot assist them in achieving their objectives, do you know of someone who can? Taking a real, personal interest in people's lives — and attempting to assist them rather than simply selling them something – creates more brand supporters than any other technique.

Even as we become more technologically sophisticated, global, and geographically separated, nothing matches a human touch. Recognize the client as a person by calling, sending a handwritten letter, or sending a personalized email. Remember that you should be a valuable part of the customer's team, involved in their life objectives.

5.

What exactly does project management include when broken down? It entails creating project plans, balancing resources, and managing budgets, but it also entails critical thinking, communication, problem-solving, and decision making. A skilled project manager can juggle a delicate blend of technical and soft abilities. You must be able to train on both to develop good project management abilities.