Answer to Question #216227 in Management for Prince

Question

SUBJECT : KNOWLEDGE MANAGEMENT 

Write short notes on the following:

1. Role of Chief Knowledge Officer ,elaborate in 5 points
2. 5 Ps of Strategic Knowledge Management

Answer 1

1.

The person in charge of supervising knowledge management inside a company is known as the chief knowledge officer (CKO). The CKO job is similar to but more expansive than the CIO post. The CKO's responsibility is to guarantee that the firm benefits from the effective use of knowledge resources.

Managing the creation and execution of knowledge infrastructure.

Leading the KM process and optimizing knowledge generation

Distribution Developing KM policies for documenting work processes.

Motivating workers to use KM

Developing incentive schemes to encourage knowledge sharing

2.

Planning

• It should define knowledge objectives and develop effective values and procedures to support these goals.

• It takes time and requires perseverance.

• Constant monitoring and measurement are required.

• Ongoing assessment and re-planning to deal with a changing environment.

People

• the essential component is to realize that strategic knowledge management is the responsibility of individuals.

• People are in charge of the system and procedures.

• There is a need to persuade people of the benefits of strategic knowledge management.

Processes

• Knowledge management concepts must be put into reality through successful workplace practices.

• It is necessary to carefully manage the alignment of strategies, principles, procedures, and practices.

• Messages regarding what is essential may be interpreted differently throughout the company.

• The need of the hour is to periodically evaluate the real process to ensure that it represents knowledge priority.

Products

• Every company creates its own knowledge output. It is possible that they will be shared with the client or that they will exist as internally shared knowledge items.

• Explicit knowledge should be recorded and disseminated in a timely and effective manner.

• Intranet is an example.

Performance

• Ongoing evaluation to verify that financial and social capital investments favourably affect the organization's intellectual and social capital.

• Ongoing assessment of how successfully knowledge management is incorporated into the business environment.