Answer to Question #212598 in Management for Evy23

Question

conduct a balanced scorecard analysis of the firm Huawei

Answer 1

Huawei Balanced Scorecard

Huawei balanced scorecard is used to measure the drive performance of the company. The balanced scorecard further offers a base to build a performance measurement structure that is aligned and consistent. Huawei balanced scorecard has an essential holistic approach to evaluate performance of corporate model and the ways to change in the areas like financial goals and objectives, customer satisfaction and choice and preference structure, production management and distribution channel bottleneck solutions, and company intellectual capacity building (Zhu & Jones, 2014). Therefore, Huawei balanced scorecard concentrated on strategic management tool.

Performance Measurement assessment of Smartphone Huawei's is a thorough attempt to integrate and coordinate management and operations. A Dark Horse in the Global Smartphone Market: Huawei's Smartphone Strategy case study offers a significant challenge for the protagonists (Djan & Owusu-Ansah, 2020). Balanced Scorecard strategy formulation may aid Smartphone Huawei's management in establishing the connection between operations and use the systems perspective rather than the localized optimization method.

The primary benefit of Performance Measurement method for Huawei penetrating in the United States is that it gives company leaders and executives with a structure that they can utilize to build a comprehensive plan rather than merely maximizing just one aspect of the business. The balanced scorecard helps managers to look at the company from four distinct viewpoints. Second, individuals lower down in the business are more likely to be evaluated by the non-financial indicators. Huawei balance Scorecard methodology offers a solid conceptual model to not only involve their initiatives in organizational vision (Djan & Owusu-Ansah, 2020), but also to interact with them on how their contributions is adding value to the overall structure of the enterprise of Huawei company.

Huawei Company also has developed balanced scorecard based on the customer perspective measurements approach that include increasing its market pi in targeting different segments, developing customer experience business, ensuring delivery of services and goods is timely, optimizing on customer time value and profitability. The company has return policy hence enabling their customer to return ant defect products (Nwokoagbara). They have also revolutionized the customer care department to receive claims and complaints and address accordingly and handling and addressing on all the calls from their customers.

On the side of internal business processes measurements, Huawei has emphasized using a balanced scorecard strategy to address the new sales and new and existing customers who make their total sales. Huawei has also worked on their product cycle development (Zhu & Jones, 2014). They have also met product introduction goals.

In the human resources balanced scorecard measurements approach, Huawei has realized the importance of employee satisfaction and retention that minimized the company's turnover. They have worked on revenue and value-added per every staffer. The company has developed a strategic redundancy in employment requirements, offers scholarship training to their employees (Zhu & Jones, ). Employees have been allowed to display their potential and implement them.

 

 

 

References

Djan, K. O., & Owusu-Ansah, W. A. (2020). Assessing the Impact of the Huawei Brand on the

Information Communication Technology Infrastructure of Ghana. In Huawei Goes Global (pp. 187-205). Palgrave Macmillan, Cham. <span style="font-size:12.0pt;line-height:200%;font-family:&quot;Times New Roman&quot;,serif; background:white">https://link.springer.com/chapter/10.1007/978-3-030-47579-6_8</span>

Nwokoagbara, C. Framework for Effective Digital Transformation of Manufacturing

Organizations using the Balanced Scorecard Model. <span style="font-size:12.0pt;line-height:200%;font-family:&quot;Times New Roman&quot;,serif; background:white">https://www.academia.edu/download/63263616/Nwokoagbara_Final_Project20200510-59095-ot2djy.pdf</span>

Zhu, H. D., & Jones, M. (2014). Huawei: an exemplar for organizational change in a modern

environment. Journal of information technology education: discussion cases, 3(1), 1-13. <span style="font-size:12.0pt;line-height:200%;font-family:&quot;Times New Roman&quot;,serif; background:white">http://jite.informingscience.org/documents/DCVol03/v03-01-Huawei.pdf</span>