Answer to Question #209524 in Management for Prince

Question

SUBJECT : KNOWLEDGE MANAGEMENT

Discuss the various pros (any 2 with elaboration) and cons (any 2 with elaboration) of various Knowledge Managements tools and techniques used in an organization?

Answer 1

Pros

1. Improved customer service. For example when carrying out a project the customer stays in touch with only the project manager instead of multiple contacts.

2.Timely completion of tasks. This is because management tools and techiques allows setting of long term as well as short term deadlines.

Cons

1.Costly investment. Some of these management tools require technology, thus incur a lot of costs.

2. Complexity. Some of these tools may take time to learn how they operate especially if newly-made or introduced.