Question

Pretend that you have been charged with the task of redesigning the interface for the ATM at any local bank of your choice. Develop two personas and two use scenarios for it

Answer 1

The ATM (Automatic Teller Machine) is user friendly since for display of instructions, it has a display window and interface of keypad to key in information and the selection of choice options. Therefore, it is the obligation of each user to be keen and input the right personal account number as well as the password. This is key to avoid fraud.