Answer to Question #204669 in Management for Amelia

Question #204669

Training and development (T&D) management is a strategic activity that contributes to the overall strategy and project results and adds value for stakeholders. Give an account of how value for stakeholder can be achieved through correcting employee shortcomings through T&D.


1
Expert's answer
2021-06-09T21:02:01-0400

Training and development is a formal effort made by an organization to improve the performance and self-fulfilment of employees through educational programs. This can be done through identification of skill gap among employees and providing the necessary training to bridge the gap hence improving overall performance. Training and development is beneficial to stakeholders because it enhances employees retention which is cheaper compared to employees turnover hence saving the organization slot of money. Again, training and development enable stakeholders to create an environment of improved customer service delivery hence causing customer satisfaction


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