Answer to Question #190149 in Management for Andrew-John Bock

Question

Question 2 (25 Marks)

The Covid-19 crisis has forced retailers to transform at a speed pace, hardly seen before in the industry. In just a few months’ time, contactless shopping and payment have become mainstream

A Case study: “Get ready for Contactless Retail with Self-Scanning and Self-and-Go”

Please follow a link to access the case study and then answer the question below:

https://www.mytotalretail.com/article/get-ready-for-contactless-retail-with-self-scanning-and-scan- and-go/

Questions

A. The time has come when most consumer purchases are made with self-scanners. Do you believe that one day Namibia will join the rest of the world? In Namibian context, discuss 7 (seven) ways the retail spaces may be shaped and advise accordingly the retail industry on what they can expect tomorrow’s physical retail will look like. (10 marks)

B. Structured question

Identify the retailer stores and explain with practical examples, a function each retailer store performs in Namibia. (10 marks)

Answer 1

Yes. For Namibia to reach the rest of the world the retail spaces can be shaped pin:

a.     Angular layout parallel to the ones used in jewelry and high-end clothing stores.

b.    Geometric layout- Positioning fixtures at different odd angles to create an interesting effect as common in apparel stores.

c.     Diagonal layout

d.    Racetrack or the loop stores layout.

e.     Forced path layout

f.     Free form or mixed store layout

Essentially, numerous trends will define the physical retail space;

a. Brands will prioritize their store spaces for more immersive brand moments and sales capacity.

b. Physical locations will be a critical tool for their growth both online and offline.

c. More brands will embrace different store layout designs for increased consumer experience.

d. Brands will integrate more mobile and digital checkouts

e. Brands will increase their emphasis on modular fixtures and lighting in their retail stores

f. Brands will increase their presence online through social media integration.

There are countless retailer stores that offer different products for their consumers in Namibia. They include;

a.     Checkers- Windhoek: Offer different consumer and household goods through its supermarkets and grocery stores.

b.    Punyu model supermarket.: Household and kitchen products

c.     Kavango supermarket and bottle store: Household and kitchen products

d.    Pick ‘n Pay model family store: Household and kitchen products

e.     Dudor spar: Supermarkets and grocery stores

f.     Parade supermarket: Supermarkets and grocery stores