Answer to Question #188110 in Management for Vaibhavi

Question

Rahul and Priyanka are partners in a content writing company named as ‘Writing4You’. Rahul says it’s quite clear whether any particular employee of the company is doing their job properly or not, as they monitor, observe and give them feedback regularly. Being a small company Rahul feels a formal appraisal process is of no use because they (both Rahul & Priyanka) can keep in touch with every employee on a regular basis. Priyanka on the other hand, feels that sitting down and giving formal feedback will reinforce what employees are doing right and get them to modify things they may be doing wrong. Now, they want you, their management consultant to advise them on what to do.

a. What performance appraisal problems will ‘Writing4You’ encounter if they continue on the course of not using formalized performance appraisals?

b. What guidelines would you recommend to ‘Write4You’ partners for developing an effective appraisal system?

Answer 1

a) there will be lack of objectivity

b) They should define and communicate vividly the company's goal and performance objectives with the employees. This will help shade more light to what is expected from the employees, since not all are familiar and well conversant with the goals. This will help improve the objectivity of each employee as the clarification answers follow-up questions making the employees satisfied.