Answer to Question #187079 in Management for anshika

Question

A 2-year old startup company dealing in 3-D printing is undergoing a major overhaul due to COVID-19 and requires your help

(a) They are facing a lot of resistance to the changes being implemented and want to understand the reasons for this resistance.

(b) Can you help them manage these resistances to change ?

Answer 1

An overhaul is mostly accompanied by resistance. This is due to various factors such as economic factors especially to employees who fear a decrease in their salaries. Also, misunderstanding the process and purpose of change leads to assumptions that the overhaul is bad. The clients may fear change in the quality of the products the company is producing, thus they may fail to buy the new product.

To manage resistance to change, employees should be engaged effectively to add suggestions on how the change should be made. Change should be implemented in stages to ensure its success. Also, changes should be communicated effectively. Using different ways to communicate change aids in explaining the goals, vision, and expectations of what requires to be done and the reason for doing it. Lastly, the company should look into the concerns of those who are opposed to the change and possibly improve on the issue.