Answer to Question #185143 in Management for Akansha

Question

The recent Covid-19 pandemic has turned the world upside down with several businesses shutting shop owing to mounting losses. Yet, in these pandemic times, e-commerce is one twinkling star that has been gathering strength after strength.

How has Direct Selling Experience via Amazon India helped small-scale manufacturers of handicrafts or any other item of your choice during these pandemic times? As an external consultant, try to analyze the reasons behind the success of these small-scale manufacturers.

Provide some statistics on how technology has made the lives of small-scale manufacturers simpler?

In your opinion, do you see this as a future once the Covid-19 crisis gets over, or do you see manufacturers trying to sell their handicraft/other products face to face again?(10 Marks) 

Answer 1

With the recent Covid-19 pandemic, the world turned upside down and most businesses have been forced to a close due to amounting losses. However, the pandemic has enhanced e-commerce system for small businesses, and this approach has obtained strength as time goes by. Innovations and technology has given the small-scale businesses the potential to connect to clients via the emails, blogs, social media, and other online forums. Therefore small business owners can take the opportunity to link with clients and obtain feedback and apply them in improving the scope of their businesses. This innovation has brought tremendous benefits to small scale manufacturers while reducing cost incurred. For this reason, e-commerce will be the future of business even after the Covid-19 pandemic since the benefits realized are tremendous.