Answer to Question #183314 in Management for Faeem

Question

The medical staff in the two units applied the Toyota root-cause analysis to every new infection as soon as it occurred. They concluded that an intravenous line inserted into an artery near the groin had a particularly high rate of infection. Now the hospital makes a constant effort to replace the lines with lower-risk ones in the arm or near the collarbone. (Kinicki Williams, 2009:51) Read the section on Operations improvement in your textbook (Operations Management) before attempting your answers. 4.1 Which theoretical issues of failure prevention, failure detection and Total Quality Management (TQM) underpin solving problems, as indicated in the case study? In your answer refer to: • continuous improvement (5) • how to prevent failure (5) failure detection and analysis (5) TQM (10) 

Answer 1

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