Answer to Question #176022 in Management for Arthur Abdul Razak

Question

Which do you think is more important for a manager: speaking accurately or listening actively? why?

Answer 1

Listening actively is more important because;

• It helps the manager understand the point of view of the employees.
•  It also allows the manager to ask questions to make sure they understand what is being said.
• Knowing that the manager cares about and appreciates the employees makes each team member feel valued as an individual.
• It is an important factor in driving employee engagement.
• It encourages stronger communication between the manager and the employees.