Answer to Question #165047 in Management for kaka

Question

Answer the following questions (not exceeding 10 lines) after reading carefully assigned material which is in link. All links have same article you can download from any link.

http://dx.doi.org/10.1108/10569210580000187

https://www.emerald.com/insight/content/doi/10.1108/10569210580000187/full/html?skipTracking=true

https://www.researchgate.net/publication/235264152_E-Commerce_relationships_The_impact_of_trust_on_relationship_continuity

Q. No 1.

part a) Which areas are covering in perspective of e-commerce, please answer in (yes or no) from individually assigned material.

Sr. No

Areas covering in perspective of e-commerce, answer from individually assigned material

Yes Or No

1.

E- Trust

2.

E- Loyalty

3.

E- Satisfaction

4.

E- Privacy

5.

E- Security

6.

E- Service Quality

7.

E- Payments

8.

Business to Consumer (B2C)

9.

Business to Business (B2B)

10.

Consumer to Consumer (C2C)

Part b) Briefly explain, how authors relate the above areas (where you mentioned “Yes” in above table) with E-Commerce in your own words. (Only from assigned material)                                  

part c) Write down the organization/Industry and region where study was conducted and findings in your own words (Only from assigned material).                     

part d) Write down the concluding remarks in your own words (Only from assigned material).  

Answer 1

A)

1. Yes

2. No

3. Yes

5. Yes

6. Yes

7. No

8. No

9. Yes

10. Yes

B)

1. Trust need to created when one is running a business such as e commerce

3. Customer satisfaction is key to any e commerce business

4. E-commerce business should keep the privacy of the business

5. Security is key to any business

6. Service quality is also key to any business

9. Business to business is key to any e commerce businesss

10. Business to business is key to any e commerce consideration