Question

The five primary activities of the value chain and four activities that support the value chain. Take the nine activities below and drag them to the proper classification (primary or secondary).

1. purchasing
2. technology
3. Inbound logistics
4. Firm infrastructure
5. Human resources
6. Outbound logistics
7. Operations
8. Marketing & Sales
9. Services

Answer 1

Primary activities of the value chain - inbound operations, operations, outbound logistics, marketing and sales, service.

Secondary activities of the value chain - firm infrastructure, human resources management, and procurement.