The problem within the human resources at Transnet included low morale and the lack of investment in human capital. Which one of the following is an instrument Transnet could make use of to control their human resources?
1 Performance measurement
2 Just-in-time system (JIT)
3 Total quality management (TQM)
4 Economic-ordering quantity (EOQ)
In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.
So, the correct answer is 3.
Comments
Leave a comment