Answer to Question #178865 in Economics for Nerisha

Question

Based on your understanding of the balance scorecard theory, study the example below and match the correct description to the balanced scorecard quadrant.

A. Finance 

B. Educational Growth 

C. Customer relationships

D. Internal processes

1. To satisfy our customers, at which we must excel

2. If we succeed, financially, how will we look financially 

3. To achieve our vision, how must my organizastion learn and grow

4. To achieve our vision, how should we look to our customers

•  Justify your answer using the Balanced Scorecard theory

Answer 1

A. Finance = 2. If we succeed, financially, how will we look financially

B. Educational Growth = 3. To achieve our vision, how must my organizastion learn and grow

C. Customer relationships = 1. To satisfy our customers, at which we must excel

D. Internal processes = 4. To achieve our vision, how should we look to our customers.

With a true balanced scorecard, strategy and corresponding measurements are balanced across four areas: financial, customer, internal, and learning.