Non-price competition refers to competition between companies that focuses on benefits, extra services, good workmanship, product quality – plus all other features and measures that do not involve altering prices. It contrasts with price competition, in which rivals try to gain market share by reducing their prices. Non-price competition is often adopted by the competing players in a sector in order to prevent a price war, which can lead to a damaging spiral of price cuts.
Non-price competition is a marketing strategy that typically includes promotional expenditures such as sales staff, sales promotions, special orders, free gifts, coupons, and advertising.
Put simply, it means marketing a firm’s brand and quality of products, rather than lowering prices. Most companies across the world are involved in either non-price competition, price competition, or both. For example Cinema A can offer a coupon on anyone who buys more than two tickets for a film so that to lure more customers. This will have drawn away customers from Cinema B which does not have such an offer. However, both charge the same but customers will prefer to go to Cinema A because its offering a coupon
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