1.Tsogo Sun’s group values reflect the values of the top managers and contribute to the planning context of the organisation. These values influence and cement the organisation’s culture, values and structure. An organisation’s culture, values and structure are all variables in the organisation’s ____________environment over which management has ____________ control
1 micro/no
2 micro/direct
3 market/no
4 market/direct
2.Which one of the following is an example of a variable in the physical environment?
1 South Africa’s power is mainly supplied by Eskom whose production capacity was strained in recent years, resulting in load shedding.
2 New cultural values are emerging among young urban black people in South Africa.
3 The release of the Companies Act 71 of 2008, which has replaced the old Companies Act and amends the Close Corporation Act 69 of 1984.
4 The Consumer Protection Act 68 of 2008 which came into effect in 2011
1.) Micro/direct
2.) 1 South Africa’s power is mainly supplied by Eskom whose production capacity was strained in recent years, resulting in load shedding.
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